Shipping policy
Domestic Shipping Policy
1. Shipment Processing Time: All items purchased are dispatched from Mortdale, NSW, 2223 either on the same or within one business day after full payment of items are received. In the event of high volume or weekends/holidays, shipments may be delayed.
2. Shipment Rates and Delivery Estimates: Shipping charges (if applicable) are displayed in AUD at checkout. Please note that the delivery times are just a guide and are not reflective of the times it may take for logistics, handling, delivery and public holidays.
- Please note for some items we do not deliver to parcel lockers
- Items may not be shipped with original packaging at our discretion (this is usually for items that are placed with unregistered post and sent through letter post where Australia Post requires articles to be under 20mm)
- Below is our general shipping costs for applicable items
| Australia Post Standard Postage (2-8 business days) | $8 AUD |
| Australia Post Express Postage (1-4 business days) |
$15 AUD
|
| Australia Post Tracked Letter (2-6 business days) |
$6.50 AUD
|
| Australia Post Untracked Letter (2-6 business days) |
$3 AUD
|
| Australia Post Standard Postage (2-8 business days) Bulky Items |
$15 AUD
|
| Australia Post Express Postage (1-4 business days) Bulky Items |
$20 AUD
|
3. Shipment Confirmation and Tracking: You will receive a shipment confirmation once your order has been placed with a tracking number (if applicable) which is activated with the relevant shipping partner within 24 hours. It is up to the buyer to double check that their postage address is correct and we are not responsible or liable for any costs as a result of such events should they occur (i.e. the buyer will be responsible for any extra costs that are incurred)